A We have one year guarantee except improper operation by buyer.
Q What ancillary equipment do we have for your machine?
A We will make a list for you after you take a order from us about what machine you need to buy extra, such as air compressor and three phase electricity. You can buy them by yourselves or we buy them for you.
Q What's the package for machine?
A
We use wooden foot and pp film package, we can provide fumigation wooden box if you need.
Q Is it English for your operator interface?
A Yes, we have English and Chinese for all our machine.
Q Equipment installation and training?
Awe shall send skilled technicians for machine installation and operation training by buyer's request. Buyer shall pay for the round tickets, accommodation fees and allowance USD100/day/person.
We can also provide non-standard equipment production and new product development services according to customer requirements. According to the customer's picture of the product to be produced, the purpose of the product to be purchased, the environment, the purchase volume and other related conditions, we will recommend several cost-effective products for the customer to choose.
How to answer technical guidance?
Have an excellent after-sales service team to ensure that the first time to solve customer after-sales problems.For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.
How to make a quotation?
We have an excellent technical team, which can be designed according to customers requirements.Based on our company's research and development costs, production costs and customer purchases, we conduct calculations to determine the price of the product.
