packaging machine - Wenzhou Kxite Machinery Technology Co., Ltd.

Pre-Sales Issues

How To Aanswer Technical Guidance?

How To Recommend Products?

For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.

How To Make A Quotation?

Based on our company's research and development costs, production costs and customer purchases, we conduct calculations to determine the price of the product.

We can also provide non-standard equipment production and new product development services according to customer requirements. According to the customer's picture of the products to be produced, the purpose of the product to be purchased, the environment, the purchase volume and other related conditions, we will recommend several cost-effective products for the customer to choose.

Problems In Sales

01. About Payment

02. About Delivery Time

After signing the contract, 30% of the total payment will be paid in advance, and the factory will accept the payment and pay the full amount of the machine for delivery.

03. Order Tracking

After the customer places an order, our company will send professional personnel to track the order and regularly report the production progress to the customer. Customers can check the order status on the official website (delivery query).

05. Product packaging

Before the product is shipped, it will be packed in a strict vacuum plus bottom tray (wooden tray or steel tray)

About 90 working days after receiving the deposit (non-standard machine), the factory will re-decide whether to change the delivery date when the order is confirmed. The standard machine is generally within 60 working days after receiving the deposit.

04. Product Testing

During the production process, our company will adopt strict inspection process to ensure product quality. Through internal inspection, we ensure that the components produced by our company meet the technical requirements; through external inspection, we ensure that the components produced by our company are not subject to quality problems; and then pass the whole machine inspection to ensure that the mechanical equipment meets the technical production requirements .

06. Product Transportation

Products are generally shipped from Ningbo Port, China to the destination port by sea.

After sales question

01. Shelf Life/Warranty Period Of The Product

02. About Transportation Damage

The product warranty period is generally one year, and our company provides lifetime maintenance services. If the machine has quality problems, our company will help the customer to solve it through the following ways:

A. Send spare parts to the customer.

B. Remotely assist customers in maintenance.

C. Notify our agent company to send personnel to the customer's factory for maintenance.

D. Our company directly dispatches relevant personnel to the customer's factory for maintenance.

03. About Machine Maintenance

We will contact customers on a regular basis on how to maintain and maintain the machine. For domestic customers, we will have a master to provide on-site service.

In the process of product transportation, if product damage occurs, it is determined that our product packaging and reinforcement work is not in place, and our company will bear the corresponding losses.

04. Problems During Use

If there is any problem in the process of using the product, the customer can directly call or send an email to our after-sales department (24-hour hotline). The personnel of our department will respond immediately and make a decision on the response measures within 24 hours.

News And Events

Dpp-260 Automatic Thermoforming Sealing Capsule Candy Ketchup Perfume Jam Chocolat Pill Tablet Capsule Disposable Syringe Automatic Blister Packaging Machine

DPP-260 is a flat-plate aluminum-plastic blister packaging machine which integrates many functions including PVC feeding, PVC heating, PVC forming, PTP feeding, sealing of PVC and PTP, batch number printing, indentation line making, etc. It is suitable for all kinds of capsules, tablets, sugar coate

Loong Boat Festival

The Loong Boat Festival is coming. According to the actual situation of the company, the Loong Boat Festival holiday is arranged as follows:The Loong Boat Festival in 2025 will be closed from May 31 (Saturday) to June 2 (Sunday) for 3 days in total;Normal work on June 3nd (Tuesday).During the holida

Automatic Blister Packaging Machine Unit Dose for Pharmaceutical And Veterinary Products

DPP series blister packaging machine is a new generation of products through painstakingly researched and developed. Punch frequency can achieve to 200 times, it is 4 times higher than normal blister packaging machine. It combines the advantages of flatbed and drum blister packaging machine , and wi

High Speed Paste Mustard packing Tomato Sauce Filling Machine

This product is a new packing machine designed by our company; it has reached domestic leading level. It is suitable for capsule, tablet, big honey pill, candy, liquid, paste, syringe as well as irregular shape Al-plastic, paper-plastic composite and Al-Al sealing packing in pharmacy, healthcare, fo

Chinese traditional festival,Spring Festival.

Dear all:We would like to take this opportunity to thank you for your kind support all this while.Please kindly be advised that our company will be closed from Jan.25th 2025 to Feb.3rd 2025,inobservance of the Chinese traditional festival,Spring Festival.During the holiday period, inquiries are acce

HAPPY NEW YEAR

Wishing You A Very Merry Christmas

Merry Christmas

Holiday Notice

We want to inform you that our company will be closed for the National Day holiday from October 1 to 7. During this time, we will not be processing orders or responding to emails.If you have an urgent matter, please feel free to contact me directly at +86 136 2587 3008. Thank you for your understand

Newest Dpp-140 Small Automatic Tablet Capsule Blister Packaging Machine

https://www.youtube.com/embed/_9997rBPxAY?si=M2QpC9_mTJmL_ls4

All-paper Blister Packaging Machine

Blister card packing machine is the new equipment which is developed By our technical departement based on the mature technology from pharmaceutical Packing machinery of more than ten years, and absorbing the working principle of Similar machine at home and abroad. It has the feature of advanced tec

Video

Video About Us Blister Packing Machine

Packaging Machine Manufacturer & Solution Provider-Kxite Machinery

How to recommend products?

We can also provide non-standard equipment production and new product development services according to customer requirements. According to the customer's picture of the product to be produced, the purpose of the product to be purchased, the environment, the purchase volume and other related conditions, we will recommend several cost-effective products for the customer to choose.

How to answer technical guidance?

Have an excellent after-sales service team to ensure that the first time to solve customer after-sales problems.For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.
How to make a quotation?

We have an excellent technical team, which can be designed according to customers requirements.Based on our company's research and development costs, production costs and customer purchases, we conduct calculations to determine the price of the product.
Service

Tel:86-135-8755-2772 Email:service@kxite.com

Advice Your Requirements

WELCOME KXITE

Managed by experienced professionals, we are one of the fastest growing and outstanding company in Packaging Industry.

Address:

No. 8 Jinfei Road Henghe Industrial Zone Feiyun Street, Ruian, Wenzhou City, Wenzhou, Zhejiang, China
Email

Alisa@kxite.com
Phone

Toll Free: 86-136 2587 3008